Culture-Driven Content: Creating a Company Culture Where Content Thrives
Every business active
on social media and actively working on its marketing strategy knows the
importance of content marketing. By this, of course, we mean producing content
as part of a larger strategy that keeps customers engaged, interested in your
products and hopefully motivates them to make a purchase.
Content marketing is
known to work. Especially when said content is consistent with your brand’s
voice and helps your audience understand the culture at your company.
Culture-driven content can improve your employer brand, show customers why you
do what you do, and make you more trustworthy and relatable overall.
However, some
companies put the wagon before the horse for content marketing, especially
culture-driven content. Because before you can produce great content that
speaks of your company culture, you first need a company culture that
facilitates creating great content!
In this article,
we’ll take a look at some tips to get your company culture to a place where
content marketing can thrive.
Put Your Employees
First
Culture-driven
content primarily focuses heavily on highlighting the atmosphere in the
workplace and showcasing your teams. A company that doesn’t actually listen to
its employees and provide them with the environment they need to thrive has no
business advertising that culture to the world.
Listening to
employees is the first step to creating a culture that makes everyone excited
to show off through content. Allow your teams to voice their concerns and
ideas. Engage them with the content production process! Your team might know
individual aspects of your products and audience better than management. Their
input might turn out to be just what you need.
Everything Customers
Say is Gold
For a strong content
marketing strategy, nothing is as valuable as what your customers have to say.
Businesses that want to succeed with content need first to understand what
their customers want to say. So if your company culture doesn't emphasise the
customer experience, you might struggle creating content that speaks to them.
Whilst customers are
not always right, listening to them is always valuable. You can learn about
your customer’s pain points, struggles and questions through:
- Surveys
- Forums
- Market
research
- Support
tickets
- Social
media engagement
These are what your
content marketing strategy should address to provide the highest amount of
value.
Be Transparent
Transparency fosters
a better company culture and is a good rule of thumb for content as well. If
you have nothing to hide, you should give your audience a glimpse behind the
curtain. Culture-driven content thrives on authenticity. So don’t be afraid to
share your struggles and celebrate the process with all its challenges. This is
often where the best stories lie and where your whole company can come
together.
Lead by Example
Company culture can
only be enforced when the leaders of the business act as role models for the
values and behaviours they want to see. They need to be the ones to impersonate
everything your business stands for and draw out those qualities within your
employees.
How does this matter
for content? A strong leader for company culture also translates into an
individual that can authentically appear in culture-driven content. These are
the characters that you should base your cultural videos on. Show that
everything on your website’s “About page” is based on integrity and truth.
Find Meaning
Culture-driven
content works exceptionally well because it often ties in closely to brand
storytelling. This is where your company narrates the meaning they are working
towards. It illustrates core values that all tie into one mission statement.
Without this meaning, your company culture might feel aimless, unengaging and
uninspiring.
Just like customers
will be uninspired by meaningless content in the long term, so will your
employees. If you want to see your company culture and content strategy
improve, you should commit to a higher purpose. This might be innovation,
sustainability, healthier, more balanced lives, or simply providing an
excellent customer experience.
From Culture to
Content
Culture-driven content starts with your
business culture. Before you can deliver vital Then, engage content, you need
strong values represented by your leaders and teams. However, having the right
culture is only the first step. The next step is to produce high-quality
culture-driven content that frames your business in the right way.
At High Stakes Films, we place culture at the core of our video
production. Our team of creatives works with you from concept to delivery to
highlight everything that makes your brand unique. Get in touch today to have a
chat about introducing your culture into your content marketing strategy.
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